Your privacy matters to us. This Privacy Policy explains exactly what personal data amvi5d collects, how it is used, who it may be shared with, and what rights you hold over your own information. We are committed to handling your data with transparency, security, and respect.
This Privacy Policy ("Policy") applies to all personal data processed by amvi5d ("we", "us", "our") in connection with the operation of the online gaming and sportsbook platform available at https://amvi5d.app (the "Platform"). It applies to all registered Members, visitors, and any other individuals whose personal data we process in the course of providing our services.
By registering an account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must stop using the Platform immediately.
amvi5d is committed to responsible data stewardship. As an online gaming platform serving Members primarily based in Indonesia, we operate under internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality, and accountability. These principles guide every decision we make about how your personal data is handled.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference. Together, these three documents constitute the full legal framework governing your use of the amvi5d Platform.
If you have any questions about how we handle your personal data, or if you wish to exercise any of the rights described in Section 11 of this Policy, please contact our Data Protection contact point at [email protected].
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
amvi5d collects the minimum personal data necessary to provide safe, compliant, and high-quality gaming services. The categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID (KTP) number, passport number | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, mobile phone number (Indonesia) | Account communications, security alerts, support responses |
| Location Data | Residential address (city, province, postal code), IP address geolocation | Jurisdictional compliance, fraud detection, localisation |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI), e-wallet registration details (OVO, DANA, GoPay, ShopeePay, LinkAja) | Deposit and withdrawal processing, anti-money-laundering checks |
| Transaction Data | Deposit amounts, withdrawal amounts, bonus credits, game stakes, win/loss records, bet history in IDR | Account management, responsible gaming monitoring, regulatory compliance |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games launched, features used, time spent on Platform | Product improvement, personalisation, responsible gaming analysis |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Service delivery, dispute resolution, quality assurance |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, time-out activations | Player protection, legal compliance, duty-of-care obligations |
amvi5d collects Personal Data through the following means:
You provide data directly to us when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, participate in a promotion, or activate a responsible gaming tool such as a deposit limit or self-exclusion.
When you access the Platform, our servers automatically record Technical Data and Usage Data including your IP address, browser configuration, device identifiers, pages visited, and session duration. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 10.
We may receive data about you from third parties in the following circumstances:
amvi5d processes your Personal Data on one or more of the following legal bases, depending on the specific activity:
amvi5d uses your Personal Data exclusively for the following purposes:
amvi5d does not sell, rent, or trade your Personal Data. We share data only in the limited circumstances described below, and only to the extent necessary for each specific purpose:
We engage trusted third-party service providers who process Personal Data on our behalf under strict contractual confidentiality and security obligations. These include:
We may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, a lawful court order, or where we have a good-faith belief that disclosure is necessary to prevent or report suspected illegal activity, including financial crime or money laundering.
In the event of a merger, acquisition, or sale of all or substantially all of amvi5d's assets, your Personal Data may be transferred to the acquiring entity. We will notify you of any such transfer and the applicable privacy policy of the successor entity before the transfer takes effect.
We may share aggregated, anonymised statistical data (from which no individual can be identified) with research partners, game content providers, and analytics platforms for the purpose of improving industry standards and the Platform's product offering.
amvi5d retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The retention periods below are indicative guidelines:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account and Identity Data | Duration of membership + 5 years after account closure | AML compliance, dispute resolution, regulatory audit requirements |
| Financial Transaction Data | 7 years from the date of each transaction | Financial reporting obligations, anti-money-laundering record-keeping |
| KYC Documentation | 5 years after account closure or last transaction | Regulatory compliance, identity fraud prevention |
| Communications Data (support logs) | 3 years from the date of the interaction | Dispute resolution, quality assurance |
| Technical and Usage Data | 13 months from collection | Security monitoring, platform analytics |
| Responsible Gaming Data | Duration of exclusion period + 5 years | Duty of care, re-registration prevention during exclusion |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Evidence of lawful marketing basis |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be associated with any identifiable individual.
amvi5d implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security programme includes, but is not limited to:
The amvi5d Platform uses cookies and similar technologies to deliver a functional, secure, and personalised experience. The types of cookies we use are described below:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, load balancing | No — essential for Platform operation |
| Functional | Remembering your language preferences, game lobby display settings, responsible gaming tool configurations | No — directly supports service delivery |
| Analytics | Aggregated, anonymised data on page visits, game launches, and feature usage to improve the Platform | Yes — requires opt-in consent |
| Marketing / Retargeting | Tracking interactions with amvi5d promotional content to measure campaign effectiveness | Yes — requires opt-in consent |
You may adjust your cookie preferences at any time through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling Strictly Necessary or Functional cookies may impair your ability to log in or use certain Platform features. For detailed guidance on managing cookies in your specific browser, please consult your browser provider's help documentation.
Some browsers transmit a "Do Not Track" (DNT) signal. amvi5d acknowledges DNT signals and, where technically feasible, limits non-essential data collection for users who have enabled this feature. However, because there is no universally agreed standard for DNT implementation, we cannot guarantee full compliance across all tracking contexts.
As a data subject, you have the following rights in relation to the Personal Data that amvi5d holds about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days of receiving a verified request.
The amvi5d Platform is strictly for Adults only (21+). We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that a registered Member is under 21 years of age, we will immediately suspend the account, forfeit any winnings, refund any deposits, and permanently delete the associated Personal Data.
amvi5d uses a mandatory KYC verification process that requires submission of a government-issued photo identification document to confirm that every registered Member meets the minimum age requirement. This verification step is completed before a Member's first withdrawal and may be triggered at any point at amvi5d's discretion.
If you are a parent or guardian and believe that a person under 21 in your care has registered on the Platform, please contact [email protected] immediately so that we can investigate and take appropriate action without delay.
amvi5d operates as an internationally licensed platform. Your Personal Data may be transferred to and processed in countries outside Indonesia, including countries where data protection laws may differ from those applicable in your home jurisdiction. Wherever such transfers occur, amvi5d ensures that appropriate safeguards are in place, including:
By using the Platform, you consent to the international transfer of your Personal Data in accordance with the safeguards described in this section.
The amvi5d Platform integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers operate under their own privacy policies and may independently process certain technical data (such as session identifiers and game result logs) necessary to deliver their content. amvi5d is not responsible for the privacy practices of third-party game providers beyond what is governed by our Data Processor agreements with them.
The Platform does not contain links to external third-party websites. If you navigate to any other website from your browser, we have no control over and accept no responsibility for the privacy practices or content of that site.
amvi5d reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform services. When material changes are made, we will:
Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must stop using the Platform and request account closure before the effective date of the change.
If you have any questions, concerns, or complaints regarding this Privacy Policy or amvi5d's data processing practices, or if you wish to exercise any of the rights described in Section 11, please contact us through any of the following channels:
We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response or resolution within 30 calendar days. Complex requests involving large volumes of data or multi-party verification may require additional time; in such cases we will communicate a revised timeline promptly.
Our privacy commitments go beyond legal compliance. Here are the concrete measures that protect every amvi5d Member's Personal Data every day.
Every data transmission between your device and our servers — from login to deposit confirmation — is protected by bank-grade 256-bit SSL/TLS encryption, rendering your data unreadable to any third party in transit.
amvi5d has a strict zero-tolerance policy on selling, renting, or trading your Personal Data to any third party for commercial gain. Your data is used solely to deliver and improve the services you use on our Platform — nothing more.
You retain complete rights over your Personal Data at all times — including the right to access, correct, delete, port, and restrict processing of your information. Submit a request to our support team and receive a verified response within 30 days.
All Sensitive Data stored on amvi5d servers — including KYC documents, bank account details, and government-issued ID numbers — is encrypted at rest using industry-standard algorithms, ensuring protection even against physical server access.
We collect only the data that is strictly necessary for account management, payment processing, KYC verification, and responsible gaming compliance. We never ask for your religion, ethnicity, or political views — and we never will.
Your Personal Data is never held indefinitely. Every data category has a defined retention schedule aligned with regulatory requirements. Once the retention period expires, data is securely deleted or permanently anonymised.
Now that you understand how amvi5d protects your privacy, explore our full range of premium games and sportsbook markets — all secured with enterprise-grade data protection and 24/7 Indonesian-speaking support.